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"Participation Builds Unity"

"MADE IN AFRICA - FOR AFRICA"


A SPECIAL PROJECT SERVING AFRICA

BUSINESS AUTOMATION


INDEX

INTRODUCTION
So what is Good Governance?
So what is Business Automation?
So what is a Business Process?
So what is a Systematic Approach?
So what is an Internal Business Plan?
So how does this Business Automation work?
Some more technical detail on how it works?
A typical business scenario

INTERESTED?


INTRODUCTION

Time is precious and all too often business leaders spend most of their time focused on ‘fixing’ things and fail to do what is needed most - good governance!


So what is Good Governance?
Governance is a term, broadly used, that refers to the rules; processes; or laws by which a business is operated; regulated and controlled.

Making sure that the business process (governance) is consistent; timely; accurate and appropriate should not only be reliant on human ability!
These processes should be automated to allow for instant and precise progress assessment.


What gets measured is managed!


Business leaders should strive to assess - rather than doing.


Business Process Automation is the Key!



So what is Business Automation?
Business Automation, also referred to Business Process Automation (BPA) or Digital Transformation, is a technology-enabled automated business process.
It can streamline a business for simplicity ensuring the processes used
are consistent; timely; accurate and appropriate.

See: https://en.wikipedia.org/wiki/Business_process_automation


So what is a Business Process?
It is a Systematic Approach designed to achieve a result.


So what is a Systematic Approach?
A Systematic Approach is an Internal Business Plan – a step-by-step guideline.


So what is an Internal Business Plan?
It is a strategically considered and approved business process (governance; guidelines or rules) that will ensure a systematic approach to every aspect of the business operation.
The objective of this plan must be to deliver consistently; timely; accurately and appropriately.


Plan your Work ... Work your Plan



So how does this Business Automation work?
Let’s look at one of the most used 'basic business function' available in automation:
PLEASE MAKE CONTACT or CONTACT US or SEND US YOUR DETAIL.


First you add a link or a button to your website that will ‘invite’ the ‘visitor’, who is on your website, to submit their contact detail.
(Herewith a typical button)

PLEASE CONTACT ME


Now we create a web-page that needs to be completed by the ‘visitor’ - this page must be 'short and sweet'.
(Herewith a typical sample request page)

VIEW 'PLEASE CONTACT ME' REQUEST PAGE


Once the 'visitor' completes and submits the ‘please make contact request’ the 'visitor' receives a personalised ‘THANK YOU’ notification as well as an email that includes a unique
Request Registration Number!

(Herewith typical 'THANK YOU’ notification as well as a 'SAMPLE EMAIL')

VIEW TYPICAL 'THANK YOU' NOTIFICATION


You, on the other hand, will automatically and immediately receive an email notifying you that a ‘visitor’ has submitted a request.


Access to the ‘visitor’s' request, with all the relevant contact detail, is available, via your website, using a password secured control panel that will allow you access to view the ‘visitor’s’ detail as submitted.
(Herewith a typical control panel)

VIEW A 'TYPICAL CONTROL PANEL'


This control panel will now prompt you to respond accordingly! Allowing you to select a relevant response from a number of pre-written personalised emails. You will also have the option to call (phone) the ‘visitor’ who submitted the request.


Besides all the detail submitted, by the ‘visitor’, the automated system will automatically allocate a unique number to the request; the date and time the request was submitted; the date and time you responded to the request; how (call or email) you responded as well as what you communicated.


All this information is safely 'stored' within the 'back-end' of your existing website!


The ‘visitor’s’ request will remain ‘active’ and reflect as ‘outstanding’, in the control panel, until such time as the request is responded to!


Interested?
(This process is automated!)


MAKE CONTACT NOW!



Some more technical detail on ...
how this Business Automation works?

The automation process integrates a (to be activated) database (MySQL) residing within the 'back-end' of your existing website, with a number of options or toolsets or functions displayed on the public pages in the 'front-end' section of your website.
These front-end functions are commonly referred to as PHP Coding.

A typical "MySQL" Database
A typical MySQL Database

A typical "PHP Coding" Extract
A typical PHP Coding Extract

A typical "PHP Code" Result
A typical PHP Code Result


Options or toolsets or functions displayed on the public pages in the 'front-end' section of your website could include:

A 'Please Contact Me' Button/Link PLEASE CONTACT ME
A 'Submit a Request' Button/Link I HAVE A REQUEST
An 'I Need a Quote' Button/Link PLEASE SEND ME A QUOTE
A 'View our Products' Button/Link VIEW OUR PRODUCTS
A 'View our Services' Button/Link VIEW OUR SERVICES
An 'Add to Shopping Cart' Button/Link ADD TO SHOPPING CART
A 'View our Dealers/Outlets/Branches' Button/Link VIEW OUR OUTLETS
A 'Store Locator' Button/Link STORE LOCATOR - GOOGLE MAPS


When opting to automate you could select one or all of the options or toolsets or functions available that would allow the ‘visitor’ to your website to ‘interact’!


As indicated there are a number of options or toolsets or functions available.



A Typical Business Scenario
If you own/run a business you either have a product and/or a service on offer!
Your principle objective would now be to get your product and/or service to the public.

Finding clients.
Location. Location. Location.
A retail outlet, in a busy shopping centre, may suffice! But we cannot be everywhere – just yet.

To reach everyone, everywhere, you need an interactive website
(If you don't have one - get one ...NOW!)

This is the next best step towards gaining public access.
This incredible marketing tool (your website) must offer your clients the same, and more, of the service your client would receive from you!
This enabler (your website) has to mirror your business excellence 24/7 – 365
.... anything less will leave you behind.

A typical scenario:
A client visits your shop, browses around, selects/requests a product and/or service, negotiates and agrees on the price, makes payment and leaves with the goods.
Happiness!

It may be that the client requests a quote for the selected product and/or service that must include delivery. You would promptly prepare a quote and hopefully conclude the transaction.
Happiness!

It may be necessary for you to visit the clients site/home to conclude the quote. If so, details are exchanged and an appointment is made. A quote is prepared; formally submitted and regularly followed-up. Once the quote is accepted/rejected the transaction is concluded.
Happiness!


If your website can do all this then you need not read further!


The reality is that this scenario hardly exist in the shop or retail outlet.


Making sure that your business process is consistent; timely; accurate and appropriate is paramount. Making sure that all your stakeholder's are informed is the key!


Technology is available to access all activities to be assessed from your mobile via your website.


The Foundation for the Development of Africa
has developed an affordable
“Business Automation Process”
that is revolutionary in its own right.
This automation process is now available to any business from as little as
US$20.00 (around ZAR300.00) per month!


Interested?
(This process is automated!)


MAKE CONTACT NOW!



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OUR CONTACT DETAIL



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This project
BUSINESS AUTOMATION
is the outcome following a mandate from the
THE FOUNDATION FOR THE DEVELOPMENT OF AFRICA

The FOUNDATION FOR THE DEVELOPMENT OF AFRICA, is a private organisation actively involved with initiating and facilitating processes conducive to Business Development in Africa
"Participation Builds Unity"
The FOUNDATION FOR THE DEVELOPMENT OF AFRICA, is a private organisation actively involved with initiating and facilitating processes conducive to Business Development in Africa

"MADE IN AFRICA - FOR AFRICA"

THE FOUNDATION FOR THE DEVELOPMENT OF AFRICA
is a private, 'not-for-profit', non-membership, organisation actively serving Africa by promoting processes conducive to sustainable development
......throughout Africa - with the emphasis on sustainability!
This organisation is currently rated as one of the most proactive Sustainable Business Development Organisations in Africa!
Serving Africa since 1999.

We are actively involved with promoting the
AFRICAN RENEWAL PROGRAMME

However -
We firmly believe that sustainable development is a process that must start from within - Africa needs to "partner" with herself first!
We also prefer the phrase: "Lets create wealth" rather than "Lets alleviate poverty"
Our initiatives include enabler 'showcasing'; networking opportunities; business opportunities; investment opportunities; promotion of special projects; dissemination of business information; joint venture initiatives and a range of value added services - all to serve

AFRICA!

All our efforts are privately funded.

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WE PROUDLY PRESENT OUR

STRATEGIC PARTNERS

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THE FDA SUPPORTS AND ENDORSES THE
Details on the I SUPPORT AFRICA.COM campaign
PROJECT

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The Foundation for the Development of Africa


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BUSINESS AUTOMATION SERVICE SERVING AFRICA